Terms and Conditions

Last Updated: 8January 2026

Welcome to Sonia Travels. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking or inquiry.

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1. About Us

Sonia Travels is a travel service provider offering tour packages, travel planning, and related services. All bookings are subject to availability and confirmation by service providers such as hotels, transport operators, and tour organizers.

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2. Services

We assist customers in planning and booking travel services, including but not limited to:

• Tour packages
• Hotel bookings
• Transportation arrangements
• Travel consultation

Sonia Travels acts only as a facilitator between customers and third-party service providers.

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3. Booking & Confirmation

• All bookings are confirmed only after receipt of full or partial payment, as applicable.
• Booking confirmation is subject to availability at the time of payment.
• Prices mentioned on the website or advertisements are indicative and may vary based on availability, season, and service provider policies.

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4. Payments

• Payments must be made through approved payment methods shared by Sonia Travels.
• Any additional charges such as taxes, tolls, entry fees, or government levies are to be paid by the customer unless explicitly mentioned.
• Sonia Travels is not responsible for payment failures due to banking or technical issues.

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5. Cancellations & Refunds

• Cancellation and refund policies vary depending on the tour package and third-party service providers.
• Refunds, if applicable, will be processed after deducting cancellation charges and service fees.
• Sonia Travels does not guarantee refunds in cases of force majeure, weather conditions, natural disasters, or government restrictions.

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6. Changes in Itinerary

• Sonia Travels reserves the right to modify or change the itinerary due to operational requirements, weather conditions, or unforeseen circumstances.
• Such changes do not entitle the customer to compensation unless stated otherwise.

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7. Customer Responsibilities

• Customers are responsible for providing accurate personal and travel information.
• Valid government-issued ID proof is mandatory during travel.
• Customers must comply with local laws, customs, and regulations during the tour.

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8. Limitation of Liability

• Sonia Travels shall not be liable for any loss, injury, accident, delay, or damage caused by third-party service providers.
• We are not responsible for issues arising from flight delays, hotel service quality, natural calamities, or political disturbances.

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9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Sonia Travels and may not be copied or used without prior written permission.

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10. Privacy

Use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

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11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in India.

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12. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Sonia Travels
📞 Phone: 91 9871561003
📧 Email: info@soniatravels.co.in
📍 Address: WEA 16/19, Azmal Khan Road, Karol Bagh, New Delhi- 110005